Pourquoi l'outil Planification des effectifs ne se charge-t-il pas ?

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Contexte

La planification de la main-d'œuvre est un outil au niveau entreprise qui vous permet de planifier et de programmer votre main-d'œuvre pour vos sites. Lorsque certains utilisateurs ouvrent Workforce Planning, ils peuvent voir l'outil s'actualiser en continu et ne pas se charger.

Réponse

Cette actualisation continue signifie que les paramètres de votre navigateur ou réseau bloquent les cookies tiers sur votre ordinateur ou appareil mobile.

Solution

You need to update your browser settings to enable third party cookies.

Here are instructions for the most common browsers:

Chrome
Chrome (Mobile)
Firefox
Safari (Mobile)

Enable third party Cookies for Google Chrome

On a page in your browser, click the vertical ellipsis icon in the top right corner.
Click Settings.
Under 'Privacy and security', click Cookies and other site data.
Select Block third-party cookies in Incognito OR Allow all cookies.

Enable third party Cookies for Google Chrome (Mobile)

If you use a Chrome browser on an iOS mobile device, you need to turn on the setting 'Allow Cross-Site Tracking':

On your mobile device, tap Settings.
Scroll down and tap Chrome.
Move the 'Allow Cross-Site Tracking' toggle to the ON position.

Enable third party Cookies for Firefox

Visit app.procore.com.
Click on the shield icon to the left of the URL address bar.
Move the toggle to the OFF position to turn off Enhanced Tracking Protection for this site.
The page will reload automatically and allow trackers on this site only.

Enable Cross-Site Tracking for Safari

If you use a Safari browser on an iOS mobile device, you need to turn off the setting 'Prevent Cross-Site Tracking':

On your mobile device, tap Settings.
Scroll down and tap Safari.
Under Privacy & Security, move the 'Prevent Cross-Site Tracking' toggle to the OFF position.