Créer une DDR

Créer une DDR en tant qu'utilisateur avec une autorisation de niveau « Admin »

1. Accédez à l'outil DDR du projet.
2. Cliquez sur +Créer.
3. Dans la section Demande , entrez les informations suivantes :
   • Sujet*. Fournissez un titre descriptif pour la DDR. 
   • Question*. Si vous créez la DDR, saisissez la question. Si vous modifiez la DDR, modifiez-la. Remarque: Il est recommandé de toujours documenter dans votre question toute information contextuelle supplémentaire requise de la part de la personne chargée de soumettre une réponse.
   • (Facultatif) Pièces jointes.
4. Dans l'onglet Général, renseignez le formulaire avec les informations appropriées.
   Les champs obligatoires sont indiqués par un astérisque (*).

• Number*. This is a required field when a user with 'Admin' level permission on the RFI tool creates an RFI in the Open status. It is NOT required when users with 'Standard' level permission create a Draft RFI (see What is a 'Draft' RFI?).
  Notes:

  • If the RFI Prefix by Project Stage option is enabled, select a stage from the drop-down list (see How do I configure a prefix and starting number for a project's RFIs?).
  • If the option is NOT enabled, Procore will simply assign a number to the RFI in sequential order (see How does Procore assign numbers to RFIs?). 
  • To learn about the available options for RFI numbering, see What options do I have for numbering RFIs in Procore?

• Due Date. Enter or select a date from the calendar for the RFI response to be due. This field is only visible and available to users with 'Admin' level permissions on the project's RFIs tool.
  Note: The 'Due Date' field is automatically populated based on the default number of days specified on the RFIs tool's Configure Settings page. See Configure Advanced Settings: RFIs. The due date also respects which days are set as 'working days' for the project. See Set Project Working Days.

• Assignees. Select one or more users to be responsible for responding to the RFI. Mark the Make Response Required checkbox next to an Assignee's name to make their response to the RFI required. Note: Assignees with the current Ball In Court responsibility on an RFI can add other users as Assignees to the RFI or forward the RFI to another user for their review. See Add Assignees to an RFI as an Assignee on an RFI and Forward an RFI for Review.

• RFI Manager*. Select an RFI Manager from the drop-down list. See What is the RFI Manager role?
  Notes:

  • By default, the name of designated RFI Manager appears here. See Designate the Default RFI Manager for a Project's RFIs.
  • If you are a user with 'Admin' level permission on the RFIs tool, you may select yourself or another user with 'Admin' level permission from the list. 

• Distribution. Add users with 'Read-Only level permission or higher to the RFI's distribution list. Depending on the user's permission level, they can respond to the RFI using at least one of several methods. For details, see Respond to an RFI.

• Received From. Select the person from whom the RFI question was received from the drop-down list. 

• Responsible Contractor. This field is automatically prefilled with the company that is associated with the user selected in the 'Received From' field.

• Drawing Number: You can manually input a drawing number into this field. However, the recommended process to associate an RFI to a drawing is to Link an RFI to a Drawing.

• Location. Select the location pertaining to the RFI from the drop-down list. 
  Note: If Procore is configured to allow users to create locations (see Allow or Disallow Users to Create Locations Within a Tool), you can click the Create a New Location button at the bottom of the list. 

• Spec Section. Select the relevant section from your specification book. See Where do the selections from the 'Specification Sections' drop-down list come from?

• Cost Code. Select a cost code for the RFI. This links the RFI to the cost code, which is helpful later, should the RFI's scope of work affect the project's budget and result in a change order. See Create a Potential Change Order for a Prime Contract.

• Project Stage. Select the appropriate project stage for the RFI from the drop-down list. These stages are created by your company's Procore Administrator in the Company level Admin tool. See Add a Custom Project Stage.

• Cost Impact. Select one of the following options from the drop-down list. 

  • Yes. Select this option if you know the amount by which the cost will be impacted. Then enter a number in the $ box to indicate the cost impact.
  • Yes (Unknown). Select this option if you know the cost will be impacted, but the amount is not know. 
  • No. Select this option if there is no impact to the cost. 
  • TBD. Select this option if you have yet to determine if there is a cost impact. 
  • N/A. Select this option if the cost impact is not applicable to this RFI. 

• Sub Job*. Select a sub job from the drop-down list. For this list to be available, the sub jobs feature must be enabled. See Enable Sub Jobs on Projects for WBS.

• Schedule Impact. Select one of the following options from the drop-down list. 

  • Yes. Select this option if you know the number of days by which the schedule will be impacted. Then enter a number in the Days box to indicate the total number of calendar days.
  • Yes (Unknown). Select this option if you know the schedule will be impacted, but the number of days is not known. 
  • No. Select this option if there is no impact to the schedule. 
  • TBD. Select this option if you have yet to determine if there is a schedule impact. 
  • N/A. Select this option if an impact to the schedule is not applicable to this RFI. 

• Private. Select Yes or No from the drop-down list. Yes indicates the RFI(s) will be marked Private. No indicates the RFI(s) will NOT be marked Private. 

• Reference. An optional field that can serve as a helpful reference tag. 

• Custom Fields. If a user with 'Admin' level permission on the RFIs tool has configured custom fields to appear in your RFIs tool, those will appear in the creation page as shown. See Configure Settings: RFIs.

4. Cliquez sur l'un (1) de ces boutons :

   • Create a Draft. If you want to create a 'Draft' version of the RFI, click this button. This saves the RFI as a 'Draft'. The Ball In Court responsibility remains with the RFI Manager and emails are sent according to the project's settings. See When does the RFIs tool send email notifications?

   • OU

   • Create as Open. If you want to create a new RFI as 'Open', click this button. The users designated as the RFI's Assignees have the first Ball In Court responsibility. The system shifts the Ball In Court responsibility to the users designated as the RFI's Assignees and emails are sent according to the project's settings. See When does the RFIs tool send email notifications?

Retour à la procédure

Créer une DDR en tant qu'utilisateur disposant d'une autorisation de niveau « Standard » avec l'autorisation granulaire « Agir en tant que gestionnaire de DDR »

1. Accédez à l'outil DDR du projet.
2. Cliquez sur +Créer.
3. Dans la section « Informations générales », complétez ce qui suit :
   Les champs obligatoires sont indiqués par un astérisque (*).

• Number*. This is a required field when a user with 'Admin' level permission on the RFI tool creates an RFI in the Open status. It is NOT required when users with 'Standard' level permission create a Draft RFI (see What is a 'Draft' RFI?).
  Notes:

  • If the RFI Prefix by Project Stage option is enabled, select a stage from the drop-down list (see How do I configure a prefix and starting number for a project's RFIs?).
  • If the option is NOT enabled, Procore will simply assign a number to the RFI in sequential order (see How does Procore assign numbers to RFIs?). 
  • To learn about the available options for RFI numbering, see What options do I have for numbering RFIs in Procore?

• Due Date. Enter or select a date from the calendar for the RFI response to be due. This field is only visible and available to users with 'Admin' level permissions on the project's RFIs tool.
  Note: The 'Due Date' field is automatically populated based on the default number of days specified on the RFIs tool's Configure Settings page. See Configure Advanced Settings: RFIs. The due date also respects which days are set as 'working days' for the project. See Set Project Working Days.

• Assignees. Select one or more users to be responsible for responding to the RFI. Mark the Make Response Required checkbox next to an Assignee's name to make their response to the RFI required. Note: Assignees with the current Ball In Court responsibility on an RFI can add other users as Assignees to the RFI or forward the RFI to another user for their review. See Add Assignees to an RFI as an Assignee on an RFI and Forward an RFI for Review.

• RFI Manager*. Select an RFI Manager from the drop-down list. See What is the RFI Manager role?
  Notes:

  • By default, the name of designated RFI Manager appears here. See Designate the Default RFI Manager for a Project's RFIs.
  • If you are a user with 'Admin' level permission on the RFIs tool, you may select yourself or another user with 'Admin' level permission from the list. 

• Distribution. Add users with 'Read-Only level permission or higher to the RFI's distribution list. Depending on the user's permission level, they can respond to the RFI using at least one of several methods. For details, see Respond to an RFI.

• Received From. Select the person from whom the RFI question was received from the drop-down list. 

• Responsible Contractor. This field is automatically prefilled with the company that is associated with the user selected in the 'Received From' field.

• Drawing Number: You can manually input a drawing number into this field. However, the recommended process to associate an RFI to a drawing is to Link an RFI to a Drawing.

• Location. Select the location pertaining to the RFI from the drop-down list. 
  Note: If Procore is configured to allow users to create locations (see Allow or Disallow Users to Create Locations Within a Tool), you can click the Create a New Location button at the bottom of the list. 

• Spec Section. Select the relevant section from your specification book. See Where do the selections from the 'Specification Sections' drop-down list come from?

• Cost Code. Select a cost code for the RFI. This links the RFI to the cost code, which is helpful later, should the RFI's scope of work affect the project's budget and result in a change order. See Create a Potential Change Order for a Prime Contract.

• Project Stage. Select the appropriate project stage for the RFI from the drop-down list. These stages are created by your company's Procore Administrator in the Company level Admin tool. See Add a Custom Project Stage.

• Cost Impact. Select one of the following options from the drop-down list. 

  • Yes. Select this option if you know the amount by which the cost will be impacted. Then enter a number in the $ box to indicate the cost impact.
  • Yes (Unknown). Select this option if you know the cost will be impacted, but the amount is not know. 
  • No. Select this option if there is no impact to the cost. 
  • TBD. Select this option if you have yet to determine if there is a cost impact. 
  • N/A. Select this option if the cost impact is not applicable to this RFI. 

• Sub Job*. Select a sub job from the drop-down list. For this list to be available, the sub jobs feature must be enabled. See Enable Sub Jobs on Projects for WBS.

• Schedule Impact. Select one of the following options from the drop-down list. 

  • Yes. Select this option if you know the number of days by which the schedule will be impacted. Then enter a number in the Days box to indicate the total number of calendar days.
  • Yes (Unknown). Select this option if you know the schedule will be impacted, but the number of days is not known. 
  • No. Select this option if there is no impact to the schedule. 
  • TBD. Select this option if you have yet to determine if there is a schedule impact. 
  • N/A. Select this option if an impact to the schedule is not applicable to this RFI. 

• Private. Select Yes or No from the drop-down list. Yes indicates the RFI(s) will be marked Private. No indicates the RFI(s) will NOT be marked Private. 

• Reference. An optional field that can serve as a helpful reference tag. 

• Custom Fields. If a user with 'Admin' level permission on the RFIs tool has configured custom fields to appear in your RFIs tool, those will appear in the creation page as shown. See Configure Settings: RFIs.

4. Cliquez sur l'un (1) de ces boutons :

   • Create a Draft. If you want to create a 'Draft' version of the RFI, click this button. This saves the RFI as a 'Draft'. The Ball In Court responsibility remains with the RFI Manager and emails are sent according to the project's settings. See When does the RFIs tool send email notifications?

   • OU

   • Create as Open. If you want to create a new RFI as 'Open', click this button. The users designated as the RFI's Assignees have the first Ball In Court responsibility. The system shifts the Ball In Court responsibility to the users designated as the RFI's Assignees and emails are sent according to the project's settings. See When does the RFIs tool send email notifications?

Retour à la procédure

Créer une DDR en tant qu'utilisateur disposant d'une autorisation de niveau « Standard »

Si vous êtes contremaître, responsable de chantier ou sous-traitant d'un projet, votre chef de projet ou ingénieur peut vous accorder une autorisation de niveau « Standard » dans l'outil DDR d'un projet. Ceci vous permet de créer une DDR avec le statut « Ébauche » et de l'envoyer pour révision à la personne que vous désignez comme gestionnaire de DDR. Cette personne peut ensuite réviser votre demande de renseignements, définir son statut sur « Ouvert » et l'assigner aux membres appropriés de l'équipe de projet pour une réponse.

Remarques :

• En tant qu'utilisateur disposant d'une autorisation de niveau « Standard », vous ne verrez pas certains champs disponibles pour les utilisateurs disposant d'une autorisation de niveau « Admin » de l'outil.
• Important ! Si vous disposez d'une autorisation de niveau « Standard » dans l'outil DDR et souhaitez être informé(e) de la réponse officielle à votre DDR, vous devez être ajouté(e) à la liste de distribution de la DDR. Si vous n'êtes PAS membre de la liste de distribution, vous ne serez PAS informé(e) de la réponse officielle aux DDR que vous créez.

1. Accédez à l'outil DDR du projet.
2. Cliquez sur + Créer.
3. Dans la section « Informations générales », complétez ce qui suit :
   Remarque : les champs obligatoires sont mis en évidence par un astérisque (*).

• RFI Manager*. Select an RFI Manager from the drop-down list. See What is the RFI Manager role?
  Notes:

  • By default, the name of designated RFI Manager appears here. See Designate the Default RFI Manager for a Project's RFIs.
  • If you are a user with 'Admin' level permission on the RFIs tool, you may select yourself or another user with 'Admin' level permission from the list. 

• Distribution. Add users with 'Read-Only level permission or higher to the RFI's distribution list. Depending on the user's permission level, they can respond to the RFI using at least one of several methods. For details, see Respond to an RFI.

• Received From. Select the person from whom the RFI question was received from the drop-down list. 

• Responsible Contractor. This field is automatically prefilled with the company that is associated with the user selected in the 'Received From' field.

• Drawing Number: You can manually input a drawing number into this field. However, the recommended process to associate an RFI to a drawing is to Link an RFI to a Drawing.

• Spec Section. Select the relevant section from your specification book. See Where do the selections from the 'Specification Sections' drop-down list come from?

• Location. Select the location pertaining to the RFI from the drop-down list. 
  Note: If Procore is configured to allow users to create locations (see Allow or Disallow Users to Create Locations Within a Tool), you can click the Create a New Location button at the bottom of the list. 

• Sub Job*. Select a sub job from the drop-down list. For this list to be available, the sub jobs feature must be enabled. See Enable Sub Jobs on Projects for WBS.

• Schedule Impact. Select one of the following options from the drop-down list. 

  • Yes. Select this option if you know the number of days by which the schedule will be impacted. Then enter a number in the Days box to indicate the total number of calendar days.
  • Yes (Unknown). Select this option if you know the schedule will be impacted, but the number of days is not known. 
  • No. Select this option if there is no impact to the schedule. 
  • TBD. Select this option if you have yet to determine if there is a schedule impact. 
  • N/A. Select this option if an impact to the schedule is not applicable to this RFI. 

• Cost Code. Select a cost code for the RFI. This links the RFI to the cost code, which is helpful later, should the RFI's scope of work affect the project's budget and result in a change order. See Create a Potential Change Order for a Prime Contract.

• Cost Impact. Select one of the following options from the drop-down list. 

  • Yes. Select this option if you know the amount by which the cost will be impacted. Then enter a number in the $ box to indicate the cost impact.
  • Yes (Unknown). Select this option if you know the cost will be impacted, but the amount is not know. 
  • No. Select this option if there is no impact to the cost. 
  • TBD. Select this option if you have yet to determine if there is a cost impact. 
  • N/A. Select this option if the cost impact is not applicable to this RFI. 

• Reference. An optional field that can serve as a helpful reference tag. 

• Custom Fields. If a user with 'Admin' level permission on the RFIs tool has configured custom fields to appear in your RFIs tool, those will appear in the creation page as shown. See Configure Settings: RFIs.

4. Send for Review. Click this button to save your new RFI in the 'Draft' status and send it to the person you designated in the RFI Manager field. This shifts the Ball in Court responsibility to the RFI Manager.
   Note: As an RFI creator with 'Standard' level permissions on the project's RFIs tool, you can only edit the RFI's 'General Information' and 'Question' sections while the RFI's status is 'Draft'. When the RFI's status shifts to 'Open', only users with 'Admin' level permissions on the project's RFIs tool can edit the RFI.

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